Housing Quality Magazine May 2022

After months of negative media attention about the state of social housing properties, HQM delves into the sector’s repair issues to understand how this has been allowed to happen and explores ways to fix it. Our May edition also features a frank and insightful interview with South Yorkshire Housing Association’s CEO, Tony Stacey, on everything from disrepair to decarbonisation. He points to getting the culture right and co-designing services with tenants as being the keys to success. Elsewhere in this edition, we’re delighted to reveal the 20-strong shortlist for this year’s Housing’s Next Generation competition, the Housing Ombudsman discusses the six things you need to know about the new Complaint Handling Code and Watford FC legend Luther Blissett features in our In the Frame picture special. And, if all that wasn’t enough, our exclusive Evidence pull out features the latest housing research and analysis.