Презентация "Обслуживание пассажиров в бизнес-зале аэропорта Внуково""

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Passenger service in the business halls
of «Vnukovo» Airport

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What is a business lounge?
Business waiting rooms are distinguished by increased comfort. Here, as a rule, the noise level is lower, the seats are more comfortable, there is a telephone connection, wireless Internet access. The service includes free drinks, snacks and magazines. They can be equipped with conference facilities.
The ticket contains information about which flight the passenger is flying. If the ticket indicates an international departure, then in "VKO" you can get access to several halls: "Vip Lounge", "Art Lounge" and "CIP Lounge".

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Vip Lounge

Located on the 3rd floor of Terminal A in the common area before border control. To get into it, go through the registration on the 2nd floor, and then go up to the level above by stairs or elevator.

The lounge area includes: a children's play area, massage chairs, a shower room. Bath accessories can be purchased for a fee.

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Vip Lounge
Admission is open to the following categories of travelers:
flying business class;
participating in the programs "Persona.Aero ", "Dragon Pass", "Golden Key" and "Grey Wall";
Priority Pass card holders;
clients of Tinkoff Bank, with the connected service "Tinkoff Premium" or a similar package, for example, "MIR Supreme".

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Art Lounge
Location: 2nd level of the gallery of Terminal A of international departures. There will be another hall nearby – Turkish Airlines.After the preflight inspection, follow the signs. You can get to the hall by elevator or escalator, which you will find near the Burger King and the fountain.
Special services:
meeting room;
separate holiday apartments;
shower;
smoking room;
children's and changing rooms.

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Turkish Airlines CIP Lounge

Location: boarding gallery of Terminal A, level 2 of departures abroad, next to the previous one – "Art Lounge".
Services provided:
meals at the
Turkish cuisine
restaurant;
the opportunity to play
billiards;
children's play area;
prayer rooms;
conference space;
luggage storage.

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Turkish Airlines CIP Lounge

«Turkish Airlines» can visit:
Turkish airlines business class travelers;
"Miles&Smiles Elite" and "Elite Plus" cardholders;
holders of "Star Alliance Gold" membership cards;
passengers of airlines that have concluded an agreement with Turkish Airlines

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Prokofiev Lounge
Location: 2nd floor of the gallery of internal departures. Focus on the information board near the escalator and climb to a higher level using it.
Advantages:
there is not a large crowd of people;
there is a fax;
there is a conference room;
you can take a shower (before visiting, contact the administrator, he will give you slippers, a towel, a toothbrush, shampoo, a cap and gel);
free Wi-Fi.

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Which business hall in Vnukovo is better?
In general, all business lounges of the international airport terminal "VKO" offer their guests similar conditions for waiting for a flight. But there are still some differences. For example, you will definitely be lucky if you have the opportunity to spend time in the recreation area from Turkish Airlines. Because it is the most comfortable there, besides there is a buffet with delicious Turkish and European dishes.
According to the reviews of visitors, there is a good "Art Lounge" in the sector of international shipments. As well as the "Vip Lounge", which is available for travelers departing both in Russia and abroad.
But still, when choosing where to relax, take into account all the circumstances. For example, if you have children, then the best option would be a hall with a playroom.

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Thank you for your attention